1. Who this applies to
This policy covers data processed by Habyta Housing Systems Limited ("Habyta", "we", "us") on behalf of the housing operators, employers and accommodation groups ("operators") that use our platform, and the tenants and site staff whose information appears in that data.
2. What we collect
- Inspection photography captured by site teams during routine walkthroughs, check-ins and check-outs.
- Room, building and portfolio metadata — occupancy status, condition records, maintenance history.
- Account and contact details for operator staff who use the platform.
- Basic usage data (log-ins, actions taken) needed to keep the service secure and reliable.
3. How inspection imagery is used
Photographs are processed to detect room condition, occupancy signals and compliance issues. Personal information incidental to a photo — a face, a name on a document — is removed or blurred before any image is used to train or improve our detection models. Imagery is never sold, and is never pooled with another operator's data without a written agreement.
4. Where data is stored
Data is hosted on AWS infrastructure, primarily in the Africa (Cape Town) region, with backup regions selected to keep data close to the markets we operate in. Operators on the Portfolio plan can request specific data residency arrangements.
5. Your rights under the Nigeria Data Protection Act
If you are in Nigeria, the Nigeria Data Protection Act 2023 and NDPR give you the right to know what personal data we hold, request a copy of it, ask us to correct or delete it, and object to certain uses. Operators in other African markets we serve have equivalent rights under their local data protection law. To exercise any of these rights, contact us at team@habyta.build.
6. Data retention
Operational data (room status, work orders, reports) is retained for the length of the operator's contract plus the period required for compliance evidence, typically up to six years. Data is deleted or returned to the operator within 30 days of a written deletion request, except where we are required to retain it by law.
7. Sharing
We share data with sub-processors strictly necessary to run the service (cloud hosting, email delivery), each bound by a data processing agreement. We do not share operator or tenant data with third parties for marketing purposes.
8. Contact
Questions about this policy can be sent to team@habyta.build or to our registered office in Lagos, Nigeria.